🛠 Tech Stack

💼 About This Role

You'll manage the pre-registration process for medical appointments, surgeries, and procedures in a remote call center environment. You'll verify insurance eligibility and explain financial responsibilities to patients. Your work improves patient satisfaction and operational efficiency.

🎯 What You'll Do

• Manage patient pre-registration for appointments, surgeries, procedures via phone
• Verify insurance eligibility, benefits, and coverage details
• Explain patient financial responsibilities and collect payments
• Maintain productivity standards and call center quality metrics

📋 Requirements

• High school diploma or equivalent, or 4 years revenue cycle experience
• 2+ years experience in revenue cycle, medical office, hospital, or call center
• HIPAA regulations and patient data confidentiality understanding
• Computer literacy including Microsoft Office applications

✨ Nice to Have

• Spanish language skills
• Epic system experience

🎁 Benefits & Perks

• 💰 Competitive hourly pay $19.29-$24.99
• 🏥 Comprehensive healthcare, wellness, and employee support programs
• 🏠 Remote work flexibility within approved locations
• 📚 Structured training and onboarding for revenue cycle processes
• ⏰ Stable full-time schedule 40 hours per week

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Application Review· 1 week
2. 2Phone Screen· 30 min
3. 3Interview· 1 hour