3h ago

Product Manager, Client Portal

New York, NY or Remote
full-timemid Remotehealthcare

Description

You will own the Client Portal roadmap, build self-serve analytics dashboards, create actionable clinical insights workflows, improve implementation efficiency, and drive cross-functional execution with engineering, design, and stakeholders.

Requirements

  • 2-4 years of product management experience delivering digital products
  • Experience building or enhancing B2B SaaS products, dashboards, or workflow tools
  • Strong analytical foundation and comfort working with data to define metrics and evaluate impact
  • Demonstrated ability to ship iteratively in partnership with engineering and design
  • Preferred: experience in healthcare benefits, PBM, pharmacy, or employer-sponsored health plans

Responsibilities

  • Own the Client Portal roadmap, balancing customer insight, implementation efficiency, and internal operational scale
  • Design and ship intuitive dashboards for pharmacy performance, cost drivers, utilization trends, and program ROI
  • Develop structured implementation tracking experiences with milestone visibility and launch readiness
  • Partner with clinical teams to create prioritized member outreach workflows for behavior change
  • Drive cross-functional execution: translate stakeholder needs into requirements, lead agile ceremonies, and iterate using product analytics
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