2h ago
Forward-deployed Engineer - LatAm
Latin America
full-timemid Remotefinancial technology
Description
You will serve as the primary execution point for Travel Pay onboarding, partner coordination, and day-to-day operational support. You'll play a critical role in organizing incoming requests and building the operational maturity required as we scale travel solutions across Latin America.
Requirements
- Working proficiency in English and Spanish
- 2–4 years of experience in solutions engineering, technical implementation, or related role
Responsibilities
- Own end-to-end technical onboarding of new Travel Pay clients including corporate registration, RCN setup, and alias configuration
- Manage Custom Data Fields, MCC-based restrictions, purchase groups, and approval flows
- Prepare and submit Mastercard registration documentation and coordinate with Mastercard Implementation Managers
- Serve as first point of operational contact for product capability questions and support pre-sales configuration proposals
- Resolve operational incidents related to rejected VCNs, reconciliation mismatches, and enriched data configuration
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