💼 About This Role

You'll assist in facilitating daily operations at Lyft, ensuring a delightful experience for all employees. Your work directly supports a collaborative and inclusive office environment that aligns with Lyft's culture. This role is ideal for someone passionate about fostering positive employee experiences through operational support and creative problem-solving.

🎯 What You'll Do

• Uphold Workplace policy and standards in the office.
• Order and maintain inventory of office supplies.
• Intake and resolve requests via Zendesk ticketing platform.
• Liaise with on-site vendors for facilities and events.

📋 Requirements

• 2+ years of customer service experience
• 2+ years of workplace or building management experience
• Ability to multitask in a fast-paced environment
• Strong interpersonal and communication skills

✨ Nice to Have

• Creative problem-solving skills
• Experience with Zendesk or similar ticketing systems
• Passion for employee experience

🎁 Benefits & Perks

• 🏥 Medical, dental, and vision insurance
• 🏖️ Discretionary PTO for salaried team members
• 👶 18 weeks paid parental leave
• 🚗 Monthly Lyft credits and Lyft Pink membership
• 🏦 401(k) plan with company match

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Application· 15 min
2. 2Recruiter Screen· 30 min
3. 3Hiring Manager Interview· 45 min
4. 4On-site Interview· 2 hours
5. 5Offer· 1 week