💼 About This Role

You'll work alongside a Clinician Success Manager to onboard and support home health clinicians using Roger's AI platform, ensuring they get maximum value. You'll own tasks end-to-end, from operational workflows to frontline communication, making a tangible difference in patient care.

🎯 What You'll Do

• Serve as direct point of contact for clinician onboarding and training
• Manage day-to-day success operations including scheduling and follow-ups
• Track clinician usage data and flag trends or issues
• Create and maintain training guides and documentation

📋 Requirements

• 3 to 8 years in a customer-facing, operations, or success role
• Detail oriented with precise record-keeping
• Strong communicator with empathetic, warm interaction style
• Operationally minded with system-building ability

✨ Nice to Have

• Healthcare exposure is a plus
• Data comfortable navigating dashboards and metrics

🎁 Benefits & Perks

• 🏥 Platinum health, dental, and vision insurance
• 🏖️ Flexible PTO
• 🚀 Unmatched career growth as early GTM hire
• 🧠 Mission-driven work with top-tier investors