💼 About This Role

You'll act as the CEO's executive proxy on weekends, ensuring operations run smoothly and escalations are resolved decisively. You'll protect the CEO's time by making judgment calls confidently and communicating outcomes clearly. This is a command role requiring executive-level ownership and maturity.

🎯 What You'll Do

• Take full control of weekend escalations
• Lead the support team handling complex cases
• Oversee Sales and Customer Success performance
• Make judgment calls and communicate outcomes concisely

📋 Requirements

• 5+ years in senior operations or Chief of Staff roles
• Demonstrated experience resolving escalations independently
• Experience overseeing customer-facing teams
• Strong operational systems knowledge (CRM, support systems, project tools)

✨ Nice to Have

• Experience in a startup or high-growth environment
• Background in remote team leadership

🎁 Benefits & Perks

• 🌐 Fully remote position (Philippines-based)
• 🕒 Weekend-only schedule
• 🏢 Executive-level autonomy

🚩 Heads Up

• Role demands 'executive' level yet is part-time weekend only
• High requirements without corresponding compensation listed