🛠 Tech Stack

💼 About This Role

You'll architect the systems and processes that power Serval's next phase of hypergrowth, shaping territory models, segmentation, and quota allocations to scale the sales org from 5 AEs to 50+ by EOY26. You'll run the operating rhythm for the GTM team, building dashboards, leading pipeline inspections and forecasting, and owning sales tools. This is a rare opportunity to design a world-class sales engine from the ground up as the founding architect of the GTM operations function at a fast-growing AI startup backed by Sequoia.

🎯 What You'll Do

• Establish baseline reporting and dashboards for pipeline, productivity, and forecasting.
• Evaluate and optimize the sales tech stack (Salesforce, HubSpot, Salesbricks).
• Build core playbooks for pipeline management, qualification, and deal execution.
• Implement repeatable operating cadences: weekly pipeline reviews, forecast calls, and monthly business reviews.

📋 Requirements

• 5–8 years of experience in Sales Operations, Revenue Strategy, or GTM Operations at a high-growth B2B SaaS company.
• Proven ability to design and scale GTM processes for rapidly expanding AE teams (sub-10 to 30+ sellers).
• Hands-on proficiency with Salesforce and modern GTM tooling; comfortable as primary system owner.
• Based in or willing to work from San Francisco HQ five days a week.

✨ Nice to Have

• Prior experience establishing quota, territory, and pricing strategies.
• Prior success as a founding or early RevOps leader at a Series A–C startup.
• Salesforce admin or architecture experience.

🎁 Benefits & Perks

• 📈 Impact: Be a key player in shaping the success of our product and company.
• 🚀 Growth: Build a fundamentally new AI product offering with experienced team and investors.
• 🤝 Culture: Join a culture that values innovation, ownership, accountability, and fun.