5h ago

Customer Success Associate

Ireland

$21.6k-$30k / year

full-timejunior Remotesoftware

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll act as a key operational partner within the customer success function, supporting influencer marketing campaigns for a fast-growing US-based company. Your core impact will be ensuring smooth client communications, campaign execution, and cross-functional coordination to drive client satisfaction and revenue growth. This remote role offers exposure to the creator economy ecosystem and modern AI-powered workflows.

๐ŸŽฏ What You'll Do

  • Manage daily client communication and proactively flag risks.
  • Support influencer campaign execution, coordination, and timeline tracking.
  • Assist in identifying upsell and expansion opportunities.
  • Maintain CRM documentation and customer health tracking dashboards.

๐Ÿ“‹ Requirements

  • Client-facing experience in customer success, account management, or related roles.
  • English communication skills โ€” excellent written and verbal.
  • Organizational skills to manage multiple clients and deadlines simultaneously.
  • CRM experience with tools like HubSpot, Slack, or Google Workspace.

โœจ Nice to Have

  • Familiarity with AI tools (ChatGPT, Claude, Perplexity) for productivity.
  • Experience in influencer marketing or performance marketing.
  • Analytical mindset with campaign performance tracking ability.

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Fully remote position with flexible work environment.
  • ๐Ÿ’ฐ Competitive monthly compensation of $1,800โ€“$2,500 USD.
  • ๐Ÿ“ˆ Exposure to creator economy and modern AI tools.
  • ๐ŸŽ“ Professional growth through hands-on learning and mentorship.

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks

  1. 1Initial Interviewยท 45 min
  2. 2Practical Assessmentยท 2 hours
  3. 3Paid Trial Periodยท 1 week
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