5h ago

Implementation Specialist

Melbourne, Victoria, Australia

โœจ $60k-$80k / yearest.

full-timejunior Hybridsoftware

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll deliver professional services to deskless workforce clients, setting up Connecteam features and integrating with other platforms. Your work directly streamlines customer operations and saves them time. This role offers hands-on impact in a fast-growing SaaS company.

๐ŸŽฏ What You'll Do

  • Meet with clients daily to deliver professional services.
  • Set up Connecteam features based on client workflows.
  • Integrate Connecteam with other platforms and migrate data.
  • Collaborate with CS and R&D teams for seamless experience.

๐Ÿ“‹ Requirements

  • 1 year of B2B customer-facing support or success experience
  • Native-level English proficiency
  • Able to work hybrid 3 days per week in Melbourne office

โœจ Nice to Have

  • 1 year of experience in a SaaS company

๐ŸŽ Benefits & Perks

  • ๐Ÿ“š Training and development opportunities
  • ๐ŸŽ‰ Weekly happy hours and holiday parties
  • ๐Ÿค Supportive team environment

๐Ÿ“จ Hiring Process

Estimated timeline: 2-3 weeks ยท AI estimate

  1. 1Recruiter screenยท 30 min
  2. 2Hiring manager interviewยท 45 min
  3. 3Technical assessmentยท 60 min
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