3h ago

Assistant, Premium Experiences & Engagement

Washington, District of Columbia

$41.6k-$52k / year

part-timemedia

💼 About This Role

You'll support guest services and concierge operations in premium spaces at Capital One Arena. You'll ensure a welcoming atmosphere and high-quality experience for premium guests. This role offers exposure to live sports and entertainment events.

🎯 What You'll Do

  • Greet and assist guests in premium and VIP areas.
  • Support concierge and front-of-house staff with guest inquiries.
  • Assist with room setups, resets, and light staging.
  • Help coordinate supplies, materials, and signage.

📋 Requirements

  • 1+ years of experience in hospitality or guest services.
  • Strong interpersonal skills with a friendly attitude.
  • Ability to work in a fast-paced, event-driven environment.
  • Flexibility to work nights, weekends, and holidays.

✨ Nice to Have

  • Experience in premium, VIP, or luxury service environments.
  • Familiarity with live events, sports, or entertainment venues.
  • Interest in hospitality, tourism, or event operations.

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

  1. 1Recruiter Screen· 30 min
  2. 2Hiring Manager Interview· 45 min
  3. 3Offer· 1 week
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