🛠 Tech Stack

💼 About This Role

You'll build forecasting and scheduling systems that orchestrate human and AI support agents at scale. Your work directly optimizes workforce management for companies like Canva and Etsy. This role combines ML pipelines with full-stack development in a high-impact product team.

🎯 What You'll Do

• Develop forecasting interfaces and data pipelines for contact volume prediction
• Design scheduling interfaces that handle team preferences and business constraints
• Enhance MLOps infrastructure for rapid model deployment

📋 Requirements

• Experience with Python libraries like pandas, SciPy, and seaborn
• Background on a machine learning or algorithmic team
• Proven commitment to statistical and runtime performance

🎁 Benefits & Perks

• 💰 Competitive base salary plus stock options
• 🏥 Full medical, financial, and other benefits

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter screen· 30 min
2. 2Technical interview· 60 min
3. 3On-site interviews· 3 hours