🛠 Tech Stack

💼 About This Role

You'll provide front-line support to suppliers, resolving inquiries and verifying compliance documentation across multiple channels. You'll work in a bilingual Spanish/English environment with a hybrid schedule. This role offers a starting pay of $16.50/hour and requires 100% attendance for 8 weeks of training.

🎯 What You'll Do

• Provide support via phone, email, chat, and other channels
• Resolve complex supplier issues with focus on compliance
• Verify regulatory documents like insurance and safety manuals
• Log interactions in Salesforce and follow up as needed

📋 Requirements

• Fluency in Spanish and English
• Prior customer service or call center experience preferred
• Proficiency with PC applications and CRM systems
• High attention to detail and adaptability

✨ Nice to Have

• Familiarity with compliance documentation and supplier onboarding
• Fluency in an additional language as per business need

🎁 Benefits & Perks

• 💰 Competitive hourly rate of $16.50/hour
• 🏢 Hybrid schedule (Tues-Thur in office, Mon/Fri remote)

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Phone Screen· 15 min
2. 2Interview· 30 min
3. 3Offer· N/A

🚩 Heads Up

• Requires 100% attendance for 8 weeks of training
• High tolerance for stress mentioned in qualifications