1d ago

Customer Service Delivery Advocate

Akron, NY

$41.6k-$45.8k / year

full-timejuniorretail

๐Ÿ’ผ About This Role

You'll deliver vehicles to customers' doors using custom car haulers and complete customer paperwork. You'll be the face of Carvana, reintroducing happiness into the car-buying process. This role offers performance-based pay increases every 90 days and fast track advancement opportunities.

๐ŸŽฏ What You'll Do

  • Deliver vehicles to customers using custom car haulers
  • Load and unload vehicles onto the hauler
  • Complete customer paperwork and update tracking system
  • Inspect car-hauler to ensure safe operation

๐Ÿ“‹ Requirements

  • 2+ years of customer-facing experience
  • Ability to obtain a Notary within 90 days
  • Ability to perform physically demanding tasks including lifting 50lbs
  • Valid driver's license with clean driving record

โœจ Nice to Have

  • Experience in automotive or delivery industry
  • Familiarity with vehicle inspection processes

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Paid Time Off - 13 days first year, increasing to 20 days
  • ๐Ÿฅ 100% Company Paid Healthcare premiums plus Dental & Vision
  • ๐Ÿ“ˆ Performance-Based Pay increases every 90 days
  • ๐Ÿ’ฐ 401(k) with Carvana match and Employee Stock Purchase Plan
  • ๐ŸŽ“ Tuition Reimbursement or Student Loan Repayment

๐Ÿ“จ Hiring Process

Estimated timeline: 1-2 weeks ยท AI estimate

  1. 1Recruiter Phone Screenยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Offerยท 1 day

๐Ÿšฉ Heads Up

  • Requires 7-day availability with rotating days off
  • Must obtain various licenses (Notary, Chauffeur's, etc.) within short timeframes
  • Physical demands include frequent lifting of 50lbs
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