4h ago
Manager II, Product Data Analytics - CX
Taipei, Taiwan
full-timemanagere-commerce
Tech Stack
Description
You will create customer experience metrics and insights to ensure the best shopping experience, collaborate with cross-functional teams to make data-driven decisions, and manage business reports for stakeholders and leadership.
Requirements
- 7+ years' work experience in data analytics
- Expert SQL knowledge
- Experience with big data tools like Hadoop, Spark, Presto
- Experience with BI tools like Power BI or Tableau
- Bachelor's degree in statistics or computer engineering or equivalent
Responsibilities
- Create and provide new customer experience metrics and insights
- Collaborate with product managers, designers, engineers to make data-driven decisions
- Create and manage weekly/monthly/quarterly business reports
- Present insights to stakeholders and leadership
- Expert thought leadership as ecommerce and fulfillment service analyst
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