🛠 Tech Stack

💼 About This Role

You'll drive customer discovery for Firecrawl, turning conversations into product priorities. You'll uncover patterns across dozens of user interviews to shape what we build next. This is a field role where your insights directly impact product direction.

🎯 What You'll Do

• Run 15-25 customer conversations weekly (discovery, interviews, churn).
• Synthesize patterns across conversations into actionable product recommendations.
• Own discovery for new product surfaces at 0-to-1 and scale.
• Close the feedback loop by validating shipped features with customers.

📋 Requirements

• 3+ years in product research, customer discovery, technical PM, or founder-level work.
• Ex-founder or YC background in dev tools or technical infrastructure.
• Genuinely technical — understand APIs, SDKs, and developer workflows.
• Exceptional communication skills (verbal, written, on camera).

✨ Nice to Have

• Engineer background (can vibe-code a prototype).
• Experience in developer advocacy with product strategy depth.

🎁 Benefits & Perks

• 💰 Equity up to 0.15%
• 🌎 Remote option (Americas time zones)
• 🏢 Hybrid in San Francisco, CA
• 📈 8-figure ARR fast-moving startup environment

🚩 Heads Up

• Role mixes product research with content creation expectations.
• Requires ex-founder level bias for action but may lack structure.
• Visa requirement restricts talent pool.