🛠 Tech Stack

💼 About This Role

You'll own Net Revenue Retention (NRR) for a $5M–$10M+ portfolio in a rebuild-phase SaaS business. You'll drive expansion, manage renewals, and shape the future of the AM function with autonomy and accountability.

🎯 What You'll Do

• Own Net Revenue Retention (NRR) for your book of business.
• Identify up-sell and cross-sell opportunities and progress to close.
• Build and maintain a healthy expansion pipeline (3–4x coverage).
• Manage renewal cycles and mitigate churn risk.

📋 Requirements

• 4–8+ years in mid-market SaaS Account Management or Sales.
• Proven track record of independently closing expansion opportunities.
• Experience owning revenue targets (NRR, expansion, or renewals).
• Proficiency with CRM tools (Hubspot, Salesforce).

✨ Nice to Have

• Experience in a rebuild or transformation environment.
• Experience in Transportation Management Systems (TMS) or logistics tech.
• Daily use of AI in customer-facing and revenue workflows.

🎁 Benefits & Perks

• 🌍 100% Remote and Global
• ⏰ Flexible Work Environment
• 📈 Dedicated Growth Path
• 🛠️ Access to Leading Tools and Technology
• 🎉 Engaging Community Activities

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter call· 30 min
2. 2Hiring manager interview· 45 min
3. 3Final interview· 60 min