🛠 Tech Stack

💼 About This Role

You'll join the Financial Crime Operations team at Zopa Bank, monitoring transactions to detect money laundering and fraud. Your core impact is using AI-enabled tools to investigate suspicious activity while ensuring regulatory compliance. This hybrid role offers weekend remote work with a compensatory day off.

🎯 What You'll Do

• Review and analyze transactions for suspicious activity using monitoring systems
• Investigate mule alerts and assess risk across Zopa's product suite
• Handle inbound/outbound phone and chat interactions with customers
• Prepare detailed investigation reports documenting findings and actions

📋 Requirements

• Experience in transaction monitoring within banking or financial services
• Knowledge of UK financial crime regulations such as POCA and MLR
• Strong analytical and investigative skills with attention to detail
• Excellent written and verbal communication skills

✨ Nice to Have

• ACAMS or equivalent ICA certification
• Experience using AI tools for financial crime investigations

🎁 Benefits & Perks

• 🏖️ Hybrid working with 3 days in office per week
• 💻 Remote weekend work with compensatory day off
• 📈 Bank holiday time in lieu

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter phone screen· 30 min
2. 2Hiring manager interview· 60 min
3. 3Technical assessment· 45 min