🛠 Tech Stack

💼 About This Role

You'll lead product analytics to enhance customer experience at Coupang, a leading e-commerce company. You'll create customer experience metrics and collaborate with cross-functional teams to drive data-driven decisions. This role offers the chance to impact millions of customers.

🎯 What You'll Do

• Create and provide new customer experience metrics and insights
• Collaborate with product managers, designers, and engineers on data-driven decisions
• Manage weekly/monthly/quarterly business reports and present insights
• Provide expert thought leadership as an ecommerce analyst

📋 Requirements

• SQL with 7+ years work experience in data analytics
• Experience with big data tools like Hadoop, Spark, and Presto
• Experience with BI tools like Power BI or Tableau
• Bachelor’s degree in statistics or computer engineering

✨ Nice to Have

• Experience with Python and R/SAS
• Experience with version control (Git, SVN)
• Master’s degree in statistics or engineering

🎁 Benefits & Perks

• 🏖️ Flexible PTO
• 💻 Remote work options
• 🏥 Health insurance
• 📈 Stock options
• 🍽️ Meal perks

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical Interview· 60 min