3h ago

Principal, Professional Services

Beijing, China | Hong Kong | Kuala Lumpur, Malaysia | Shanghai, China | Shenzhen, China

โœจ $80k-$120k / yearest.

full-timelead

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll lead end-to-end enterprise client onboarding for a fast-growing fintech in Southeast Asia. You'll own the implementation journey from post-sale to go-live, ensuring long-term success. This role combines project management with technical integration expertise.

๐ŸŽฏ What You'll Do

  • Own end-to-end onboarding and implementation for enterprise clients
  • Develop structured implementation plans with timelines and milestones
  • Lead technical integrations and API implementations
  • Coordinate cross-functionally with Sales, Product, Engineering, and Compliance

๐Ÿ“‹ Requirements

  • 5-8 years experience in onboarding or implementation in B2B SaaS or fintech
  • Proven track record of end-to-end enterprise implementations
  • Hands-on experience with APIs or system integrations
  • Strong communication in English and Mandarin

โœจ Nice to Have

  • Experience in payments or fintech
  • Prior experience supporting Greater China enterprise clients
  • Familiarity with project management tools like Jira or Asana

๐ŸŽ Benefits & Perks

  • ๐ŸŒ Global exposure across Southeast Asia and Greater China
  • ๐Ÿš€ High-growth fintech backed by top VCs
  • ๐Ÿ’ป Remote-friendly environment
  • ๐Ÿ“ˆ Career growth in a fast-scaling company

๐Ÿ“จ Hiring Process

Estimated timeline: 2-3 weeks ยท AI estimate

  1. 1Recruiter callยท 30 min
  2. 2Hiring manager interviewยท 45 min
  3. 3Technical/case interviewยท 60 min
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