3h ago
Principal, Professional Services
Beijing, China | Hong Kong | Kuala Lumpur, Malaysia | Shanghai, China | Shenzhen, China
โจ $80k-$120k / yearest.
full-timelead
๐ Tech Stack
๐ผ About This Role
You'll lead end-to-end enterprise client onboarding for a fast-growing fintech in Southeast Asia. You'll own the implementation journey from post-sale to go-live, ensuring long-term success. This role combines project management with technical integration expertise.
๐ฏ What You'll Do
- Own end-to-end onboarding and implementation for enterprise clients
- Develop structured implementation plans with timelines and milestones
- Lead technical integrations and API implementations
- Coordinate cross-functionally with Sales, Product, Engineering, and Compliance
๐ Requirements
- 5-8 years experience in onboarding or implementation in B2B SaaS or fintech
- Proven track record of end-to-end enterprise implementations
- Hands-on experience with APIs or system integrations
- Strong communication in English and Mandarin
โจ Nice to Have
- Experience in payments or fintech
- Prior experience supporting Greater China enterprise clients
- Familiarity with project management tools like Jira or Asana
๐ Benefits & Perks
- ๐ Global exposure across Southeast Asia and Greater China
- ๐ High-growth fintech backed by top VCs
- ๐ป Remote-friendly environment
- ๐ Career growth in a fast-scaling company
๐จ Hiring Process
Estimated timeline: 2-3 weeks ยท AI estimate
- 1Recruiter callยท 30 min
- 2Hiring manager interviewยท 45 min
- 3Technical/case interviewยท 60 min
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