💼 About This Role

You'll design and deliver Fraud & Financial Crime training for Operations teams at Zopa Bank. You'll shape training strategy to reduce risk and improve performance. This hybrid role is based in Manchester.

🎯 What You'll Do

• Conduct training needs analysis with senior stakeholders
• Design and develop learner-centric fraud and financial crime training
• Lead inductions and deliver specialized training sessions
• Use QA results and performance metrics to measure training effectiveness

📋 Requirements

• Strong experience in Fraud and/or Financial Crime operations
• Good working knowledge of AML frameworks, sanctions, and fraud typologies
• Experience working in a regulated environment with Compliance and Risk teams
• Experience delivering training sessions or workshops

✨ Nice to Have

• Formal L&D experience
• Experience with LMS platforms
• ICA, ACAMS, or equivalent Financial Crime certification

🎁 Benefits & Perks

• 🏖️ Flexible working (hybrid 3 days in office)
• 💰 Competitive pension scheme
• 📚 Learning & development opportunities
• 🏥 Private medical insurance
• 🍽️ Free snacks and drinks in office