💼 About This Role

You'll manage a portfolio of enterprise clients, driving adoption and retention of digital analytics solutions. You'll act as a trusted advisor to executive stakeholders, aligning business goals with measurable outcomes.

🎯 What You'll Do

• Manage enterprise client portfolio from onboarding to renewal
• Develop data-driven success plans aligned with business objectives
• Identify upsell and cross-sell opportunities with sales teams
• Monitor account health and proactively address risks

📋 Requirements

• 5+ years in enterprise customer success or account management
• Proven ability to manage large, complex accounts
• Experience engaging C-level stakeholders
• Fluency in French and English

✨ Nice to Have

• Additional European languages
• Familiarity with data warehouses and AI tools
• Experience with digital analytics and product analytics

🎁 Benefits & Perks

• 💰 Competitive compensation with performance-based incentives
• 🏖️ Flexible work arrangements including remote and hybrid options
• 📚 Learning and development opportunities including mentorship
• 🎯 Stock options to share in company success

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Final Round· 1 hour