💼 About This Role

You'll manage patient flow and provide 5-star customer service at an outpatient physical therapy clinic. You'll ensure patients feel welcomed and supported during their out-of-network experience. This role offers flexible part-time hours in a supportive team environment.

🎯 What You'll Do

• Greet patients and control appointment flow
• Respond to phone calls and emails within 2 hours
• Guide patients through out-of-network billing experience
• Maintain a welcoming clinic environment

📋 Requirements

• Customer service experience
• Strong communication skills
• Attention to detail and multi-tasking ability
• Willingness to grow and learn

✨ Nice to Have

• BA/BS degree preferred
• Healthcare or medical office experience

🎁 Benefits & Perks

• 🩺 Medical, Dental, Vision benefits
• 💰 401(k) Safe Harbor Match up to 4%
• 🏖️ Generous PTO including floating holidays
• 🧘 Mental health support and paid time off
• 🏋️ Gym membership discounts with Blink & Crunch

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2In-Person Interview· 60 min
3. 3Offer· 1 day