Description

As a Senior Account Manager at Kaseya, you will proactively engage with clients to understand their needs and business objectives, identify cross-sell and upsell opportunities, and monitor usage metrics to drive revenue growth and customer success.

Responsibilities

• Proactively engage with clients to understand evolving needs and business objectives
• Initiate regular communications to anticipate challenges and provide pre-emptive solutions
• Partner with customers to identify cross-sell and upsell opportunities
• Identify expansion opportunities within existing accounts
• Work with customers to align strategies for mutual success