Description

You will lead and optimize processes that empower the HelloFresh Tech team to deliver impactful insights. Your focus will be to streamline operations, expand research capabilities, and foster cross-functional collaboration, directly improving customer experiences and driving business success.

Requirements

• 5+ years of experience in research, research operations, or related field
• Strong focus on execution and process optimization
• Ability to translate ambiguous inputs into scalable systems
• Experience managing research tools and platforms
• Proactive in identifying operational gaps and driving improvements

Responsibilities

• Consult researchers and stakeholders to optimize democratized studies
• Champion AI advancements in research planning and data synthesis
• Scale research programs and infrastructure across multiple regions
• Execute global participant recruitment and incentive distribution
• Develop templates, guidelines, and toolkits for research consistency