Description

You will oversee quality for Kao Group products in the designated market, ensuring they meet customer expectations. You'll monitor quality information, investigate deviations, and lead market actions including recalls to ensure consumer safety and stakeholder trust.

Requirements

• Bachelor's degree in chemistry, pharmacy, or related field
• Quality-related certifications such as ISO9001 Lead Auditor highly desirable
• Strong knowledge of quality management systems and regulations

Responsibilities

• Establish and operate regional Quality Management System based on Kao Group policies
• Monitor quality information, identify deviations, and coordinate root cause investigations and corrective actions
• Ensure customer feedback is registered in the information system and quality actions prioritize consumer safety
• Assess quality issues, convene Situation Assessment Meetings, and determine market actions
• Conduct internal and external quality audits and report results to Global Quality Management Committee