6h ago

Business Operations Specialist

Guadalajara, Mexico

✨ $40k-$60k / yearest.

full-timemidsoftware

πŸ›  Tech Stack

πŸ’Ό About This Role

You'll coordinate cross-functional operations for the R&D team, handling procurement, vendor management, and metrics reporting. Your work ensures smooth project execution and removes friction so engineers can focus on delivery.

🎯 What You'll Do

  • Maintain weekly metrics reports from multiple tools and teams
  • Monitor cloud spend and produce cost health reports
  • Manage JIRA escalations from Support, Sales, and Services
  • Coordinate procurement aligning legal, security, and R&D teams

πŸ“‹ Requirements

  • 3–6+ years experience in operations or project coordination
  • JIRA proficiency for ticket tracking and coordination
  • Advanced Excel skills including pivot tables and complex formulas
  • Vendor management experience with procurement processes

✨ Nice to Have

  • Experience with cloud platforms like AWS, IBM, or Azure
  • Working knowledge of database querying concepts
  • Familiarity with Monday.com or similar work management platforms

🎁 Benefits & Perks

  • 🌟 Innovate with Purpose – Build impactful SaaS solutions
  • 🀝 Join Excellence – Collaborative and diverse team
  • 🌱 Grow Together – Supportive environment for career growth

πŸ“¨ Hiring Process

Estimated timeline: 2-4 weeks Β· AI estimate

  1. 1Recruiter callΒ· 30 min
  2. 2Hiring manager interviewΒ· 45 min
  3. 3Technical/operations assessmentΒ· 60 min
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