1h ago

Patient Care Consultant

Cleveland, OH
full-timemidcosmetic surgery

Description

You'll conduct in-person consultations with patients to understand their aesthetic goals, guide them through treatment options, and coordinate with the surgical team to ensure a seamless experience. This role involves building a patient pipeline, educating on procedures and financing, and leading the center team to deliver exceptional service.

Requirements

  • 3+ years sales experience in high-energy, fast-paced environment
  • Experience in one-on-one consultative selling, preferably in aesthetics
  • Ability to build rapport and create urgency
  • Strong interpersonal skills for relationships with patients, physicians, and team
  • Self-motivated, organized, and detail-oriented with ability to manage priorities

Responsibilities

  • Meet with patients to understand goals and recommend treatment plans
  • Educate patients on procedures, process, and financing options
  • Coordinate follow-up with clinical team and patients for seamless experience
  • Build and manage patient pipeline through proactive follow-up
  • Serve as center leader, keeping team informed and focused on patient experience
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