💼 About This Role

You'll lead a regional team of Technical Account Managers within Veeam's EMEA Professional Services organization. You'll drive customer success and team performance across the Spanish market, acting as a senior advisor for strategic enterprise and government accounts. This role offers the opportunity to shape regional strategy and contribute to business growth.

🎯 What You'll Do

• Lead and coach a team of TAMs to deliver high-quality services.
• Act as senior advisor and escalation point for strategic accounts.
• Drive customer satisfaction, retention, and expansion through proactive engagement.
• Collaborate with Sales, Product, and Support to align services with goals.

📋 Requirements

• 5–10 years of customer-facing technical experience in enterprise IT or SaaS.
• Proven leadership experience managing technical teams and driving customer success.
• Strong understanding of Veeam solutions or similar technologies.
• Fluent in Spanish and English.

✨ Nice to Have

• Experience with Spanish enterprise or public sector clients.
• Data-driven mindset with a track record of influencing business outcomes.

🎁 Benefits & Perks

• 🏖️ Paid vacation: 22 days plus 4 global VeeaMe Days.
• 🏥 Private medical insurance via Sanitas with unlimited in-network coverage.
• 📚 Learning opportunities via LinkedIn Learning, O'Reilly, mentoring, and workshops.
• 💼 Life and disability insurance with enhanced coverage.
• 🌍 24 paid volunteer hours annually through Veeam Cares.