5h ago
Strategy & Operations Lead / Associate
New York City
✨ $120k-$160k / yearest.
full-timemidhealthcare
💼 About This Role
You'll join the core team to build the backbone of care delivery for an AI-native health system serving older adults. You'll design workflows and lead cross-functional projects to scale operations 10x. This is a founding-level role with direct impact on clinical outcomes.
🎯 What You'll Do
- Design and optimize care delivery workflows to scale 10x
- Own key operational metrics like retention, NPS, and clinical outcomes
- Develop KPIs and reporting dashboards for program impact
- Collaborate with engineering on product features for care coordination
📋 Requirements
- 2-6 years of experience in fast-paced environments
- Proven track record of owning and moving KPIs materially
- First-principles problem-solving approach
- Strong analytical and decision-making skills
✨ Nice to Have
- Experience in healthcare or startup environments
- Background in operations or strategy roles
- Familiarity with AI or care delivery systems
🎁 Benefits & Perks
- 💰 Competitive salary and founding member-level equity
- 🩺 Health, dental & vision insurance
- 🌴 Flexible PTO and sick days
- 🍱 Lunch and dinner in office covered
- 🎤 Team building events
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