5h ago

Strategy & Operations Lead / Associate

New York City

$120k-$160k / yearest.

full-timemidhealthcare

💼 About This Role

You'll join the core team to build the backbone of care delivery for an AI-native health system serving older adults. You'll design workflows and lead cross-functional projects to scale operations 10x. This is a founding-level role with direct impact on clinical outcomes.

🎯 What You'll Do

  • Design and optimize care delivery workflows to scale 10x
  • Own key operational metrics like retention, NPS, and clinical outcomes
  • Develop KPIs and reporting dashboards for program impact
  • Collaborate with engineering on product features for care coordination

📋 Requirements

  • 2-6 years of experience in fast-paced environments
  • Proven track record of owning and moving KPIs materially
  • First-principles problem-solving approach
  • Strong analytical and decision-making skills

✨ Nice to Have

  • Experience in healthcare or startup environments
  • Background in operations or strategy roles
  • Familiarity with AI or care delivery systems

🎁 Benefits & Perks

  • 💰 Competitive salary and founding member-level equity
  • 🩺 Health, dental & vision insurance
  • 🌴 Flexible PTO and sick days
  • 🍱 Lunch and dinner in office covered
  • 🎤 Team building events
0 0 0