8h ago

IT Support Engineer

United States/Remote

$90k-$120k / year

full-timemid RemoteSports technology

🛠 Tech Stack

💼 About This Role

You'll serve as the technology advocate for identity solutions and SaaS integrations in a fast-growing sports company, turning manual tasks into automated workflows. You'll be the face of IT for a fully distributed team, ensuring seamless onboarding and device management.

🎯 What You'll Do

  • Serve as initial contact for hardware, software, and access requests.
  • Build automations using Okta Workflows, n8n, OpenAI, and Claude.
  • Execute end-to-end onboarding and offboarding workflows.
  • Manage Mac and Windows device lifecycle through Kandji and Jumpcloud MDM.

📋 Requirements

  • 2–4+ years hands-on IT Support or Systems Administration experience.
  • Extensive experience administering Okta (SSO, MFA, lifecycle management).
  • Working experience with macOS and Windows device management via MDM.
  • Experience building automations with Okta Workflows, Bash/Python, and APIs.

✨ Nice to Have

  • Experience with CrowdStrike or similar security tooling.
  • Familiarity with Linear, Freshservice, or Jira.
  • Experience with identity governance concepts (least privilege, RBAC).

🎁 Benefits & Perks

  • 🏖️ Unlimited PTO for full-time employees.
  • 👶 16 weeks fully paid parental leave.
  • 🏠 Home office stipend.
  • 💰 5% 401k match, FSA, company paid health, dental, vision.
  • 🤝 Virtual-first culture with distributed workforce.
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