1d ago
Senior Manager, CRM Marketing
Mumbai, Maharashtra, India
β¨ $140k-$175k / yearest.
full-timeleadmedia
π Tech Stack
πΌ About This Role
You'll lead localized CRM engagement for India and MENA, owning the campaign calendar for high-velocity title moments and catalog beats. Your work will balance data-driven segmentation with fan-first storytelling to drive subscriber engagement and retention. You'll serve as the regional expert, advising on cultural nuance and localized lifecycle strategy.
π― What You'll Do
- Own CRM campaign calendar for India and MENA across tentpole and catalog beats.
- Design localized go-to-market campaigns for major content launches and events.
- Apply segmentation and audience strategy using fan behavior and regional nuances.
- Analyze campaign performance and optimize through test-and-learn approaches.
π Requirements
- 8+ years of experience in CRM or retention marketing in streaming or subscription.
- Strong experience with Braze or comparable orchestration platforms.
- Deep knowledge of Indian and MENA consumer behaviors and digital marketing ecosystems.
- Proven ability to collaborate across regional and global teams in matrixed environment.
β¨ Nice to Have
- Passion for anime, entertainment, or fan-first brands.
- Additional proficiency in relevant regional languages.
- Experience with WhatsApp and UPI-driven funnels.
π Benefits & Perks
- ποΈ Work from home opportunities
- π° Competitive salary and benefits
- π Career growth in a fast-growing global company
- π Anime culture and community engagement
- π’ Modern office in Mumbai or Hyderabad
π¨ Hiring Process
Estimated timeline: 4-6 weeks Β· AI estimate
- 1Recruiter ScreenΒ· 30 min
- 2Hiring Manager InterviewΒ· 45 min
- 3Technical AssessmentΒ· 60 min
- 4Panel InterviewΒ· 60 min
- 5Reference CheckΒ· 15 min
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