1d ago

Senior Manager, CRM Marketing

Mumbai, Maharashtra, India

✨ $140k-$175k / yearest.

full-timeleadmedia

πŸ›  Tech Stack

πŸ’Ό About This Role

You'll lead localized CRM engagement for India and MENA, owning the campaign calendar for high-velocity title moments and catalog beats. Your work will balance data-driven segmentation with fan-first storytelling to drive subscriber engagement and retention. You'll serve as the regional expert, advising on cultural nuance and localized lifecycle strategy.

🎯 What You'll Do

  • Own CRM campaign calendar for India and MENA across tentpole and catalog beats.
  • Design localized go-to-market campaigns for major content launches and events.
  • Apply segmentation and audience strategy using fan behavior and regional nuances.
  • Analyze campaign performance and optimize through test-and-learn approaches.

πŸ“‹ Requirements

  • 8+ years of experience in CRM or retention marketing in streaming or subscription.
  • Strong experience with Braze or comparable orchestration platforms.
  • Deep knowledge of Indian and MENA consumer behaviors and digital marketing ecosystems.
  • Proven ability to collaborate across regional and global teams in matrixed environment.

✨ Nice to Have

  • Passion for anime, entertainment, or fan-first brands.
  • Additional proficiency in relevant regional languages.
  • Experience with WhatsApp and UPI-driven funnels.

🎁 Benefits & Perks

  • πŸ–οΈ Work from home opportunities
  • πŸ’° Competitive salary and benefits
  • πŸ“ˆ Career growth in a fast-growing global company
  • 🎭 Anime culture and community engagement
  • 🏒 Modern office in Mumbai or Hyderabad

πŸ“¨ Hiring Process

Estimated timeline: 4-6 weeks Β· AI estimate

  1. 1Recruiter ScreenΒ· 30 min
  2. 2Hiring Manager InterviewΒ· 45 min
  3. 3Technical AssessmentΒ· 60 min
  4. 4Panel InterviewΒ· 60 min
  5. 5Reference CheckΒ· 15 min
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