🛠 Tech Stack

💼 About This Role

You'll provide day-to-day IT support in a fast-paced SaaS environment, managing macOS and Windows systems. Your role ensures seamless employee onboarding and technology operations. This position offers the chance to grow your skills in a supportive, collaborative culture.

🎯 What You'll Do

• Act as main point of contact for IT issues in mixed macOS/Windows environment.
• Perform new hire setups including account creation and workstation configuration.
• Maintain IT ticketing queue and oversee software licenses.
• Act as backup IT system administrator.

📋 Requirements

• Power-user level experience on macOS and Microsoft Windows.
• Experience using Microsoft Office 365.
• Proficiency with a ticketing system.
• Ability to manage an interrupt-driven workload.

✨ Nice to Have

• Working knowledge of collaboration platforms.
• Basic knowledge of Linux/Unix systems.
• Experience supporting Android and iOS devices.

🎁 Benefits & Perks

• 🏥 Health insurance including dental and vision.
• 💰 401k plan.
• 🏖️ PTO and paid time off.
• 🎓 Life-long learning and supportive culture.