9h ago
Product Content Engineer
Austin, TX
✨ $95k-$130k / yearest.
full-timemid HybridSoftware
🛠 Tech Stack
💼 About This Role
You'll join Togetherwork's AI-first content function, producing technical documentation using AI pipelines. Your core impact is ensuring accurate, clear, on-brand content that supports product releases and customer success. This role demands deep generative AI fluency and editorial rigor.
🎯 What You'll Do
- Generate release notes using established AI content pipelines.
- Create and maintain in-app contextual help content for features.
- Develop internal enablement materials for Sales, CX, and Support teams.
- Collaborate with Product Owners to capture feature details for content production.
📋 Requirements
- 3-5 years of technical writing or product documentation in SaaS.
- Demonstrated ability to use AI/LLM tools for content generation.
- Experience producing release notes and help documentation.
- Located in Austin, TX and available for hybrid work.
✨ Nice to Have
- Experience in multi-product B2B SaaS environments.
- Familiarity with Pendo or other digital adoption platforms.
- Background in product marketing or UX writing.
🎁 Benefits & Perks
- 🏖️ Hybrid work with office in Austin.
- 💰 Competitive salary and equity.
- 🏥 Health insurance including medical, dental, vision.
- 📈 401(k) matching.
- 🏡 Flexible PTO.
🚩 Heads Up
- Role emphasizes AI-first production but requires 3-5 years experience, implying traditional skills may still be valued.
- Mentions hard work as norm without specific recognition, may indicate potential burnout culture.
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