9h ago

Product Content Engineer

Austin, TX

$95k-$130k / yearest.

full-timemid HybridSoftware

🛠 Tech Stack

💼 About This Role

You'll join Togetherwork's AI-first content function, producing technical documentation using AI pipelines. Your core impact is ensuring accurate, clear, on-brand content that supports product releases and customer success. This role demands deep generative AI fluency and editorial rigor.

🎯 What You'll Do

  • Generate release notes using established AI content pipelines.
  • Create and maintain in-app contextual help content for features.
  • Develop internal enablement materials for Sales, CX, and Support teams.
  • Collaborate with Product Owners to capture feature details for content production.

📋 Requirements

  • 3-5 years of technical writing or product documentation in SaaS.
  • Demonstrated ability to use AI/LLM tools for content generation.
  • Experience producing release notes and help documentation.
  • Located in Austin, TX and available for hybrid work.

✨ Nice to Have

  • Experience in multi-product B2B SaaS environments.
  • Familiarity with Pendo or other digital adoption platforms.
  • Background in product marketing or UX writing.

🎁 Benefits & Perks

  • 🏖️ Hybrid work with office in Austin.
  • 💰 Competitive salary and equity.
  • 🏥 Health insurance including medical, dental, vision.
  • 📈 401(k) matching.
  • 🏡 Flexible PTO.

🚩 Heads Up

  • Role emphasizes AI-first production but requires 3-5 years experience, implying traditional skills may still be valued.
  • Mentions hard work as norm without specific recognition, may indicate potential burnout culture.
0 0 0