4h ago
Senior Team Lead, Claims Operational Support Teams
Lehi, UT | Plano, TX
full-timeseniorHealth Insurance
Description
You will lead a team managing health plan operations, ensuring claims are processed accurately and on time. You'll coach team members, drive process improvements, and collaborate cross-functionally to scale operations and enhance efficiency.
Requirements
- Excited about simplifying healthcare and solving hard problems
- Comfortable leading a back office, quantitative team and learning the core job
- Passionate about creating and motivating a high performance team
- Experience scaling a team and leading through change
- 2+ years of direct supervisory people management experience in operations
Responsibilities
- Build, lead and develop a high performing team, fostering a collaborative environment
- Provide coaching, training, and feedback to enhance skills and performance
- Ensure timely and accurate claims processing in adherence to guidelines
- Implement quality assurance measures to guarantee accuracy and consistency
- Lead department-wide projects with minimal oversight
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