2h ago

Guest Services Representative

Alhambra, CA
full-timemidsenior care / healthcare

Description

You will be the first point of contact for participants and visitors, managing incoming calls, greeting and checking in guests, and providing administrative support to ensure smooth center operations. Your work helps create a welcoming environment and supports the interdisciplinary care team in delivering high-quality senior care.

Requirements

  • High school diploma or equivalent
  • 2+ years customer-facing administrative experience
  • 1+ year experience with frail or elderly
  • Excellent interpersonal and communication skills
  • Organized, able to multitask in a busy environment

Responsibilities

  • Greet and screen visitors, direct to appropriate staff and programs
  • Schedule and track daily attendance in Electronic Health Record System
  • Answer and screen phone calls, direct to appropriate team
  • Coordinate procurement of office supplies
  • Assist with safety drills and facility maintenance coordination
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