23h ago
Operations Associate (Patient Experience)
Berlin, Germany
โจ $55k-$75k / yearest.
full-timemidhealthcare
๐ Tech Stack
๐ผ About This Role
You'll build the operational engine for Germany Operations to hyper-scale without compromising quality. You'll identify structural gaps in systems before they become revenue leaks or patient friction and fix them at the root. This role offers high ownership and cross-functional execution in a fast-growing digital healthcare company.
๐ฏ What You'll Do
- Design and rollout missing payment methods end-to-end
- Maintain and improve recurring processes like invoicing and discount logic
- Triage and debug cross-system issues across payments and orders
- Ensure data integrity in configurations, permissions, and reporting
๐ Requirements
- 3-5 years in consulting, strategy, operations, or high-growth startup
- Ownership-driven mindset with root cause problem solving
- Analytical thinker with systems intuition across tools and workflows
- Cross-functional track record with Product, Engineering, Finance, CS
โจ Nice to Have
- SQL skills
- Experience with payment providers, CRM, or automation tools
๐ Benefits & Perks
- ๐ Equity for all employees
- ๐๏ธ 28 days annual leave
- ๐ Annual learning budget and 3 days professional development leave
- ๐ 3 weeks work-from-anywhere per year
- ๐ฅ Wellness allowance
๐จ Hiring Process
Estimated timeline: 2-3 weeks ยท AI estimate
- 1Recruiter callยท 30 min
- 2Case study or technical assessmentยท 60 min
- 3Hiring manager interviewยท 45 min
0 0 0