💼 About This Role

You'll build and lead a high-performing account management team responsible for client success, growth, and retention of value-based healthcare partnerships. You'll drive measurable outcomes through adoption of Enhanced Care Management and Palliative Care Solutions. This role offers the chance to shape a client success function in a mission-driven company.

🎯 What You'll Do

• Build trusted relationships with key executives and operational stakeholders.
• Drive adoption and performance of Enhanced Care Management and Palliative Care services.
• Own revenue realization including renewals, expansions, and contract extensions.
• Mentor Account Managers and establish scalable account management processes.
• Lead Monthly or Quarterly Business Reviews translating outcomes into business impact.

📋 Requirements

• 5+ years of account management or client success in value-based healthcare.
• 3+ years of leadership experience managing client-facing teams.
• Bachelor's degree in Healthcare Administration, Business, or related field.
• Experience partnering with health plans and value-based care organizations.

✨ Nice to Have

• Advanced degree (MBA, MHA, or similar).
• Experience in palliative care or enhanced care management.
• Experience with CRM platforms and reporting tools.

🎁 Benefits & Perks

• 💰 Competitive salary with bonus potential.
• 🏥 Health insurance (medical, dental, vision).
• 🏖️ Paid time off and holidays.
• 📈 Professional development opportunities.
• 🚗 Travel reimbursement for up to 15% travel.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2Online Assessment· 1 hour
3. 3Interview(s)· 1-2 hours
4. 4Offer· N/A