💼 About This Role

You'll lead a local team overseeing facility operations at Gopuff, driving key performance indicators like order picking time and cost per order. Your core impact is ensuring a perfect customer experience through effective team leadership and operational excellence. This role stands out for its fast-paced, entrepreneurial environment with full accountability for site performance.

🎯 What You'll Do

• Lead facility operations including deliveries and inventory
• Drive improvements in KPIs like order picking time and cost per order
• Ensure compliance with company policies and legal regulations
• Train site leadership in expense and labor control

📋 Requirements

• 6+ years of experience in a fast-paced environment
• Leading a workforce of employees (retail, grocery, military, or equivalent)
• Strong communication and conflict resolution skills
• Ability to work flexible hours including nights and weekends

✨ Nice to Have

• Bachelor's degree preferred
• Proven track record of improving processes and efficiencies

🎁 Benefits & Perks

• 🏥 Medical/Dental/Vision Insurance for full-time employees
• 💰 401(k) Retirement Savings Plan
• 🛍️ 25% employee discount & FAM Membership
• 🏖️ Vacation and Sick Time for eligible employees
• 🆘 EAP through AllOne Health (formerly Carebridge)

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 60 min
3. 3Final Interview· 60 min