3h ago

Technical Partner Manager, AMER Banks

Chicago, US-Remote
full-timesenior RemoteFinancial Technology

Tech Stack

Description

You will lead technical partner engagements with Stripe's AMER bank partners, managing integrations, performance, and operational excellence. You'll drive cross-functional alignment and serve as the primary technical contact for key financial partners.

Requirements

  • 5+ years in technical partner/account management or operations within payments/fintech
  • Experience in banking, e-commerce, or payments with understanding of payment technologies
  • Strong technical judgment for service and software integrations
  • Proven track record managing medium-to-large scale technical projects
  • Excellent analytical and communication skills

Responsibilities

  • Serve as primary technical and operational contact for key financial partners
  • Manage partner technical integrations and onboarding with internal teams
  • Define and monitor partner health and performance metrics
  • Collaborate cross-functionally to drive reliability and product efficiency
  • Oversee incident response, root cause analysis, and remediation plans
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