20h ago

Associate Technical Account Manager

Mexico City, Mexico

โœจ $70k-$95k / yearest.

full-timejunior Remotesoftware

๐Ÿ’ผ About This Role

You'll serve as a trusted identity coach for Auth0 customers, guiding them to achieve their objectives through technical guidance and best practices. You'll build lasting relationships with stakeholders from developers to C-level executives and drive customer value. This role focuses on identity solutions for well-known brands.

๐ŸŽฏ What You'll Do

  • Serve as trusted Identity Coach guiding customers on identity solutions
  • Conduct quarterly executive business reviews and technical meetings
  • Monitor customer health and proactively address risks and escalations
  • Collaborate to increase adoption and uncover growth opportunities

๐Ÿ“‹ Requirements

  • 2+ years experience in information technology
  • Familiarity with OAuth, OpenID Connect, and SAML 2.0
  • Experience consuming APIs and HTTP request methods
  • Understanding of SaaS/PaaS/cloud-based services

โœจ Nice to Have

  • Passion for cybersecurity principles
  • Basic knowledge of software development lifecycle
  • Experience with programming languages

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Flexible PTO
  • ๐Ÿ’ฐ Competitive compensation
  • ๐Ÿฅ Comprehensive health benefits
  • ๐Ÿ“š Professional development opportunities
  • ๐ŸŒ Remote work flexibility

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Screeningยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Technical Interviewยท 60 min
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