20h ago
Associate Technical Account Manager
Mexico City, Mexico
โจ $70k-$95k / yearest.
full-timejunior Remotesoftware
๐ผ About This Role
You'll serve as a trusted identity coach for Auth0 customers, guiding them to achieve their objectives through technical guidance and best practices. You'll build lasting relationships with stakeholders from developers to C-level executives and drive customer value. This role focuses on identity solutions for well-known brands.
๐ฏ What You'll Do
- Serve as trusted Identity Coach guiding customers on identity solutions
- Conduct quarterly executive business reviews and technical meetings
- Monitor customer health and proactively address risks and escalations
- Collaborate to increase adoption and uncover growth opportunities
๐ Requirements
- 2+ years experience in information technology
- Familiarity with OAuth, OpenID Connect, and SAML 2.0
- Experience consuming APIs and HTTP request methods
- Understanding of SaaS/PaaS/cloud-based services
โจ Nice to Have
- Passion for cybersecurity principles
- Basic knowledge of software development lifecycle
- Experience with programming languages
๐ Benefits & Perks
- ๐๏ธ Flexible PTO
- ๐ฐ Competitive compensation
- ๐ฅ Comprehensive health benefits
- ๐ Professional development opportunities
- ๐ Remote work flexibility
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Screeningยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Technical Interviewยท 60 min
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