🛠 Tech Stack

💼 About This Role

You'll act as the primary point of contact for clients, managing daily communication and ensuring a seamless SaaS experience. You'll coordinate cross-functional teams to deliver projects on time and drive customer satisfaction. This remote role offers exposure to cutting-edge advertising technology.

🎯 What You'll Do

• Manage daily client communication via Slack, email, and CRM
• Coordinate cross-functional teams for project delivery
• Oversee project scope, timelines, and deliverables
• Support client onboarding and ad catalog configuration

📋 Requirements

• 3-5 years of customer success or account management experience
• Strong written and verbal English communication skills
• Ability to work US business hours (EST/PST)

✨ Nice to Have

• Experience with eCommerce clients or marketing agency
• Bachelor's degree in a relevant field
• Interest in SaaS and digital commerce ecosystems

🎁 Benefits & Perks

• 🏠 Fully remote work from anywhere
• 💰 Competitive salary paid in USD
• 🌐 International clients in fast-growing SaaS
• ⚙️ Cutting-edge tools in advertising and automation

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical/Client Simulation· 60 min