💼 About This Role

You'll develop customer engagement strategies aligned with Coupang Ads sales goals, planning online/offline programs for advertisers and agencies. Your work will directly drive brand impact and business growth through data-driven messaging and cross-functional collaboration. You'll also lead innovative programs like conferences and live commerce to strengthen Coupang's advertiser relationships.

🎯 What You'll Do

• Develop customer engagement strategy aligned with Ads sales goals
• Plan and execute conferences, webinars, roundtables, live commerce
• Create sales messaging and narratives based on customer insights
• Collaborate with marketing, sales, product, data teams on customer touchpoints
• Analyze program performance and propose improvements

📋 Requirements

• 10+ years in marketing communications or related field
• B2B marketing experience in performance marketing or IT
• Experience planning online/offline customer events
• Data-driven storytelling and narrative development skills
• Leadership and communication skills for cross-functional projects

✨ Nice to Have

• English/Korean business communication skills
• High understanding of e-commerce industry
• Global conference or C-level event planning experience

🎁 Benefits & Perks

• 🏖️ Flexible time off
• 📈 Growth opportunities in a fast-paced environment
• 💡 Entrepreneurial culture with high autonomy
• 🌏 Global exposure as a publicly traded company
• 🏢 Seoul-based role with dynamic team

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Resume Review· 1 week
2. 2Phone Interview· 30 min
3. 3On-site/Video Interview· 1 hour