14h ago
Customer Success Manager
Dallas, TX | Washington, DC
โจ $95k-$145k / yearest.
full-timelead Remotecybersecurity
๐ Tech Stack
๐ผ About This Role
You'll manage post-sale customer relationships for Zimperium's mobile security solutions, working with public sector clients including federal and SLED entities. You'll drive product adoption and business value, ensuring renewals and expansion opportunities.
๐ฏ What You'll Do
- Manage client relationships to ensure renewals and expansion
- Drive product adoption and demonstrate business value
- Serve as trusted advisor with domain expertise
- Manage customer satisfaction, risks, and escalations
๐ Requirements
- B.S. in Computer Science or equivalent engineering degree
- 10+ years experience with enterprise software solutions
- 5+ years in customer success roles with security companies
- Domain expertise in mobility and security
โจ Nice to Have
- Federal customer experience
- Startup experience
- Ability to travel
๐ Benefits & Perks
- ๐๏ธ Remote work
- ๐ฅ Health insurance
- ๐ฐ Competitive compensation
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter screenยท 30 min
- 2Hiring manager interviewยท 45 min
- 3Final interviewยท 60 min
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