14h ago

Customer Success Manager

Dallas, TX | Washington, DC

โœจ $95k-$145k / yearest.

full-timelead Remotecybersecurity

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll manage post-sale customer relationships for Zimperium's mobile security solutions, working with public sector clients including federal and SLED entities. You'll drive product adoption and business value, ensuring renewals and expansion opportunities.

๐ŸŽฏ What You'll Do

  • Manage client relationships to ensure renewals and expansion
  • Drive product adoption and demonstrate business value
  • Serve as trusted advisor with domain expertise
  • Manage customer satisfaction, risks, and escalations

๐Ÿ“‹ Requirements

  • B.S. in Computer Science or equivalent engineering degree
  • 10+ years experience with enterprise software solutions
  • 5+ years in customer success roles with security companies
  • Domain expertise in mobility and security

โœจ Nice to Have

  • Federal customer experience
  • Startup experience
  • Ability to travel

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Remote work
  • ๐Ÿฅ Health insurance
  • ๐Ÿ’ฐ Competitive compensation

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter screenยท 30 min
  2. 2Hiring manager interviewยท 45 min
  3. 3Final interviewยท 60 min
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