1d ago
Operations Specialist, Advisor Activation
New York City
$70k-$90k / year
full-timejunior
๐ Tech Stack
๐ผ About This Role
You'll own the onboarding and activation of new travel advisors, using no-code and AI tools to automate workflows. You'll fix broken processes and scale programs that help entrepreneurs launch their travel businesses. This role is at the heart of empowering the next generation of travel advisors.
๐ฏ What You'll Do
- Design and automate operational workflows using no-code and AI tools
- Build scalable systems supporting advisor onboarding and activation
- Identify process gaps and execute improvements quickly
- Manage daily operations and ensure advisor resources run smoothly
๐ Requirements
- 1โ2 years of experience in user lifecycle management, customer success, or operations
- Strong critical thinking and analytical skills
- Exceptionally detail-oriented and precise
- Curious and adaptable comfortable with ambiguity and new tools
โจ Nice to Have
- Hands-on experience with workflow automation tools like Zapier, Intercom, HubSpot
- Demonstrated ability to learn new platforms quickly
- Emotionally intelligent communicator who builds trust with new users
๐ Benefits & Perks
- ๐๏ธ Unlimited vacation
- ๐ฅ Health Insurance (option completely covered by Fora HQ)
- ๐ฆท Dental Vision Insurance
- ๐ 401k plan
- ๐ช Stock Options
๐จ Hiring Process
Estimated timeline: 2-3 weeks ยท AI estimate
- 1Recruiter Phone Screenยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Technical/Operational Assessmentยท 60 min
๐ฉ Heads Up
- Multiple levels considered; final compensation may vary
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