🛠 Tech Stack

💼 About This Role

You'll manage audience recruitment, engagement, and day-to-day operations for market research communities at a fast-growing insights company. Your work ensures member satisfaction and high-quality data for iconic brands. This onsite New York role offers exposure to cutting-edge AI-powered research tools.

🎯 What You'll Do

• Execute audience recruitment, onboarding, and engagement tasks.
• Coordinate across teams to meet project timelines and quality standards.
• Manage audience experience for a set of customer accounts.
• Monitor community activity and flag engagement opportunities or risks.

📋 Requirements

• 1-2 years managing audience experience or similar B2B customer-facing role.
• Bachelor's degree in a relevant field.
• Proficiency in data analysis and reporting.
• Excellent verbal and written communication skills.

✨ Nice to Have

• Experience with Microsoft Office and Asana.
• Prior work with community management tools or CRMs.

🎁 Benefits & Perks

• 🏥 Comprehensive health coverage (medical, dental, vision).
• 💰 401(k) with company match.
• 📈 Equity purchase option.
• ⏰ Flexible work schedule.
• 💼 Generous time off.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Phone Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Panel Interview· 60 min
4. 4Offer· N/A