💼 About This Role

You'll serve as a trusted point of contact for franchise owners, building strong relationships and coordinating with marketing, training, and operations teams. You'll help franchisees thrive by understanding their needs and providing empathetic support. This 100% remote role offers a chance to grow your expertise in a collaborative, inclusive culture.

🎯 What You'll Do

• Serve as a point of contact for franchise owners, building trusted relationships
• Champion and coordinate requests with marketing, training, and operations teams
• Provide responsive, empathetic support and follow-through on client needs
• Contribute to projects like training programs and marketing reviews

📋 Requirements

• 4+ years of experience collaborating with cross-functional teams
• Strong people and communication skills
• Ability to juggle multiple priorities with a positive mindset

✨ Nice to Have

• Experience in franchise support or client success
• Familiarity with marketing, training, or operations processes

🎁 Benefits & Perks

• 🏠 100% remote role
• 🏥 Health, dental, vision insurance + PTO + 401(k) match
• 📈 Career development and advancement opportunities
• 🎉 Collaborative, inclusive culture with work-hard, play-hard ethos