3h ago

Senior Customer Success Manager, CTV & Video

New York, US
full-timesenioradvertising technology

Description

In this role, you will own programmatic revenue growth for premium CTV and video publishers, acting as a strategic partner at the intersection of account management, revenue strategy, and programmatic consulting. You'll translate performance data into actionable strategies, build long-term relationships, and drive outcomes through cross-functional collaboration.

Requirements

  • 3-6 years experience in Customer Success, Account Management, or client-facing role in programmatic advertising
  • Hands-on experience in programmatic on publisher, SSP, or DSP/buyer side
  • Strong understanding of CTV and video monetization in the programmatic ecosystem
  • Experience working with CTV and video publishers in programmatic
  • Video experience within programmatic is a bonus

Responsibilities

  • Own and drive programmatic revenue across assigned publisher portfolio, identifying monetization opportunities and risks
  • Analyze revenue performance across DSPs, deal types, and formats to inform optimization strategies
  • Lead yield optimization conversations using data-driven insights like floors and bid rates
  • Partner with buyer development and DSP teams to activate demand and scale spend
  • Lead cross-functional initiatives with Product, Engineering, and Marketplace teams to unlock new monetization capabilities
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