💼 About This Role

You'll lead a retail team at Away's University Village store, delivering exceptional customer service while meeting sales goals. You'll foster a personalized, memorable shopping experience that builds community around travel. This role offers the chance to join a celebrated brand with opportunities to develop team members and support in-store operations.

🎯 What You'll Do

• Embody brand standards and deliver exceptional customer service
• Create personalized, memorable experiences for each customer
• Meet individual KPI expectations and sales goals
• Lead, support, and guide a team of retail associates
• Assist with onboarding new hires and ensuring training standards

📋 Requirements

• Retail, customer service, or hospitality leadership experience
• Excellent communication and coaching skills
• Ability to stand for extended periods and lift up to 25 pounds
• Flexibility to work evenings, weekends, and holidays

🎁 Benefits & Perks

• 🏖️ Paid time off including vacation, wellbeing, holidays, and compassion leave
• 💰 401(k) with company match
• 🏥 Health insurance for you and your family
• 🧳 Travel perks including discount codes, product stipends, and giveaways
• 🤝 Volunteer and charitable opportunities

🚩 Heads Up

• Physical demands include standing for extended periods and lifting up to 25 lbs
• Requires flexibility to work evenings, weekends, and holidays