💼 About This Role

You'll lead the design of AI-driven voice agents for healthcare, bridging clinical operations and conversational AI to enhance patient interactions and improve operational efficiency. You'll transform patient care using cutting-edge technology.

🎯 What You'll Do

• Map health plan constraints into conversational AI scripts
• Write and refine dialogue flows for voice agents
• Test clinical safety and compliance of each agent
• Collaborate with engineering for seamless integration

📋 Requirements

• 3+ years in health insurance, payor, or PBM
• Expertise in member journeys and clinical operations
• Experience in conversation design and content creation
• Proven ability to deliver in fast-paced settings

✨ Nice to Have

• Experience with voice AI platforms
• Background in clinical operations

🎁 Benefits & Perks

• 🏖️ Remote work options
• 🧑‍⚕️ Healthcare AI experts
• 💻 Cutting-edge technology projects
• 🤝 Collaborative environment
• 📈 Professional development

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical Assessment· 60 min