💼 About This Role

You'll serve as the primary point of contact for Mercedes-Benz customers during the service process, ensuring an exceptional ownership experience. You'll coordinate with technicians to deliver timely repairs and maintain clear communication. This role offers performance incentives and career growth with a luxury brand.

🎯 What You'll Do

• Serve as the primary point of contact for customers during the service process.
• Accurately document customer concerns and vehicle issues.
• Provide clear explanations of recommended services and repair timelines.
• Coordinate with technicians to ensure timely and high-quality service delivery.

📋 Requirements

• Strong interpersonal and communication skills.
• Ability to multitask in a fast-paced environment.
• Prior experience in automotive service or customer service preferred.
• Valid driver's license and clean driving record.

✨ Nice to Have

• Working knowledge of vehicle systems and dealership operations.
• Professional demeanor and commitment to excellence.

🎁 Benefits & Perks

• 💰 Competitive compensation with performance incentives.
• 🩺 Comprehensive benefits (medical, dental, 401(k)).
• 📚 Paid training and career development opportunities.
• 🚗 Employee discounts on vehicles, parts, and services.